Job Detail - 1810

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Senior Software Analyst - SPF Support

Dept Name : PPM

Qualification : Btech/Mtech - Mechanical

Relevant Work Experience : 2 - 5 years

Skills:

  • Hands on experience in SmartPlant Foundation and integration with other Smart plant enterprise related products.
  • Good understanding about SPF Database architecture
  • Good knowledge about Internet Information Server and about WCF Services
  • Knowledge on SQL / Oracle databases and capability to write basic SQL queries Ability to self-learn
  • Ability to handle multiple tasks simultaneously and willing to work under pressure.
  • Ability express his/her viewpoints in emails well Effective in a team environment as well as working independently.

Job Description:

  • Providing technical software support to customers in the areas of SmartPlant Foundation and related applications.
  • Communicating with Customers, first level regional Engineers effectively and manage their expectations for the various issues raised by them.
  • Investigate the root cause for the issues raised by customers and provide solution/ workaround
  • Raising trouble reports for software bugs Responsible for testing any fixes provided by development team
  • Strong understanding of Engineering Domain (Oil & Gas, Marine and EPC) in design / data management

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